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Auld, C. & Cuskelly, G. (2000), "Volunteer Management: A Guide to Good Practice"
BibTeX:
@manual{Australia_volunteers,
  author = {Christopher Auld and Graham Cuskelly},
  title = {Volunteer Management: A Guide to Good Practice},
  year = {2000},
  url = {http://www.ausport.gov.au/__data/assets/pdf_file/0005/115556/2._Managing_Volunteers.pdf}
}
Hager, M.A. & Brudney, J.L. (), "Volunteer Management Practices and Retention of Volunteers" Washington D C
BibTeX:
@manual{Hager2004,
  author = {Mark A. Hager and Jeffrey L. Brudney},
  title = {Volunteer Management Practices and Retention of Volunteers},
  url = {http://www.urban.org/uploadedPDF/411005_VolunteerManagement.pdf}
}
(), "Maintaining the Passion -- Sustaining the Emergency Response Episodic Volunteer"
BibTeX:
@manual{crc_disastermanagement_maintaining_e,,
  title = {Maintaining the Passion -- Sustaining the Emergency Response Episodic Volunteer},
  url = {http://www.redcross.ca/cmslib/general/crc_disastermanagement_maintaining_e.pdf}
}
(2011), "Gestion du Volontariat -- Guide pratique"
BibTeX:
@manual{CR2011,,
  title = {Gestion du Volontariat -- Guide pratique},
  year = {2011},
  url = {http://www.croix-rouge.be/linkservid/1DA4748C-F428-2AAC-01D8C81849B63ABF/showMeta/0/}
}

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